Contact us

If you have a question about any aspect of your order or our website, our customer care representatives are available to help you Monday – Friday, 9am – 5pm.

E-mail:  customerservice@mssvg.com

 

Frequently Asked Questions

We offer free delivery for all UK orders over £50.  For orders under that amount delivery is £5. Items that are in stock ship within 24-48 hours and are delivered in 3-5 working days. We also offer international delivery at a cost of £20.
You can pay by bank transfer or you can pay by Paypal. We accept all major credit cards including Visa and Mastercard.
Items that are in stock ship within 24-48 hours and are delivered in the UK within 3-5 working days. For international orders in stock items are shipped within 24-48 hours but delivery can take up to 3 weeks depending on the region. All deliveries ship from the UK. 
At MSSVG.COM we feature a number of different designers and brands and they have their own size guides. To make it easy for you we have placed them all together. Just click on the size guide and scroll down to the designer or brand that you are interested in.
After you place your order you will get a confirmation e-mail. The items will be dispatched to you once your payment has cleared. Items that are in stock ship within 24-48 hours and are delivered in the UK within 3-5 working days. International orders can take longer. We ship with a variety of couriers including the Royal Mail most orders will require a signature on delivery. 
No problem send us an e-mail via the contact us page and we will let you know if and when the item will be back in stock. If you have signed up to our newsletter you will also be informed of new styles and items that have been re-stocked.
Easy sign-up for our newsletter for exclusives and to be ahead of the curve.  Follow us on Facebook, Twitter and Instagram for offers and to be the first to know about our customer thank you days.  Check out our social media page to keep up to date with us.

Send us an email

If you have not found your answers please send us a message where we will be happy to answer any enquiries you may have